Civilian Police Oversight Agency (CPOA)
The Civilian Police Oversight Agency is an independent agency of the City of Albuquerque, distinct from City government, City Council, and the Albuquerque Police Department, that fairly and impartially reviews and investigates civilian complaints and commendations from community members concerning APD personnel. It also undertakes analysis on trends and potential issues concerning police conduct and shares policy, disciplinary, training and procedural recommendations with the City Council, Mayor, and APD.
Submit a Police Complaint or Commendation Online
Police Complaints: What Happens Next?
- The complaint is assigned to a Civilian Police Oversight Agency investigator for a thorough independent investigation.
- The Civilian Police Oversight Agency Executive Director reviews the outcome of the investigation and recommends the discipline to be imposed, if any.
- The Board reviews the findings of the Executive Director for their information.
- Office of Police Reform agrees or disagrees with the final recommendations. If disagrees, the Office of Police Reform has 30 days to submit a letter of explanation to the Executive Director.
- Download the Complaint & Commendation Form: English
- Download the Complaint & Commendation Form: Español
Information about the Civilian Police Oversight Advisory Board
- Submit your Board Volunteer application to City Council
- Watch CPOA Board meeting broadcasts on YouTube
- 2024 CPOA Board Meeting Schedule
Department of Justice Settlement Agreement
Documents related to APD's Settlement Agreement with the DOJ
Policy Engagement Opportunities
Community members can review and make recommendations to APD Standard Operating Procedures (SOPs) and learn more about the APD policy development and review process.