Ambassador Program
The Transit Ambassador Program adds an additional layer to ABQ RIDE’s security plan by providing low level intervention such as customer service and other resources to the public as well as valuable feedback to ABQ RIDE’s facility maintenance division and leadership team.
Engage & Enhance our Public Transit
The ABQ RIDE Ambassador Program enhances the public transit experience by providing friendly, knowledgeable volunteers who assist riders with navigation, accessibility needs, and general inquiries. Ambassadors help first-time riders feel confident using the system, promote safety and courtesy, and serve as a welcoming presence on buses and at transit centers.
What We Do
- Help riders feel confident with navigation
- Provide directional information
- Promote Safety
- Welcoming presence on buses
- Improve efficiency
- Reduce Confusion
- Foster sense of community
How to Sign Up
- Select "Respond"
- Fill out and submit online form
- Undergo background check
- Review and sign waiver and ABQ RIDE Code of Conduct Agreement
Volunteers are required to sign a photo release waiver, injury / liability waiver, L2 background check, and to be between the ages of 18 and 80. At the end of the training, new ambassadors will receive an official shirt and drawstring bag.
Connect with Our Team
You may reach the Ambassador Program Coordinator, Dwayne Baker:
Phone: 505-724-3126
Email: [email protected]
