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Sun Van Paratransit Service

Information about Sun Van Paratransit Service.

Image of the Sun Van logo.

ABQ RIDE Assistance

If you need assistance with any of this information or if you need this information in accessible formats, please call 505-243-7433.

Paratransit Certification Application

If you need assistance completing this form, or if you need this information in accessible formats, please call 505-243-7433 before your certification interview.

Paratransit Certification Application 

Download: Paratransit Certification Application

Paratransit Certification Application - Spanish

Download: Paratransit Certification Application - Spanish

Wheelchair Policy

Learn about our wheelchair policy.

Image of a Sun Van driver assisting a passenger in a wheelchair board a Sun Van.

Sun Van, ABQ RIDE's paratransit service, provides accessible transportation to persons residing in or visiting the metro area whose impairment makes it impossible to ride the fixed route service.

Reasonable accommodation and information in accessible formats is available upon request by calling 505-724-3100.

Using Sun Van

All permanent riders must be ADA-certified through an interview process at the Transit Department Administrative Offices. Applicants must submit an online application form, or print and fill out our downloadable application. Applicants can either drop it off at the Transit Department Administrative Offices, Alvarado Transportation Center, First and Central SW (located at the southeast corner of First and Central Avenue) or fax the application to 505-212-0131 or mail it to:

ABQ RIDE
Sun Van Applications
100 First SW
Albuquerque, NM 87102

Sun Van Service Area

Similar to ABQ RIDE fixed routes, Sun Van serves the Albuquerque City Metropolitan area and portions of Bernalillo County. Sun Van provides service at least to and from points within three-quarters of a mile along each ABQ RIDE fixed bus route, except for commuter routes, during the days and times that ABQ RIDE operates. Door to Door service is also available upon request at time of reservation.

Sun Van Schedule

Service hours are from 5:30 AM to 10:00 PM Monday through Saturday. 

Sunday hours are from 6:00 AM to 7:30 PM. 

Sun Van Reservations

Advance reservations are required, and reservations are accepted five days in advance. ABQ RIDE Customer Service is open 365 days a year from 8 a.m. – 5 p.m. for Sun Van scheduling and other customer service calls including questions, concerns, route support, and more to ensure that ABQ RIDE services are always available to the public.

Rides must be cancelled two (2) hours prior to the scheduled ride.

Visitor Eligibility

Please contact Customer Service at 505-243-7433 or email [email protected]. Please allow two business days for a response.

Submit an ADA Compliment or Complaint

Sun Van Frequently Asked Questions

Request ADA Reasonable Modification

Other Sun Van Resources