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Customer Service

ABQ RIDE Customer Service Center provides trip-planning assistance to bus and Sun Van customers.

Customer Service Representatives are available in person:

  • At the Customer Service windows and lobby located at 100 1st St. SW
  • Open Monday - Friday, 8:00 am - 5:00 pm

Customer Service Representatives can also be reached by phone:

  • Call 243-RIDE (7433)
  • Monday - Sunday, 8:00 am - 5:00 pm

To make Sun Van reservations by phone:

  • Call 243-RIDE (7433)(V/TTY)
  • Monday - Sunday, 8:00 am - 5:00 pm