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22-0072-C Waste in City Government and Many Other Problems

The Office of Inspector General received a complaint alleging that an employee with the Department of Municipal Development was recently given a position that the employee is not qualified for and in which the employee does not possess the technical knowledge or education required for that position.

22-0004-C Information Services Committee

A complaint was received by the OIG that expressed several concerns regarding the Information Services Committee (ISC) and their compliance with the City Ordinance and the State of New Mexico Open Meetings Act.

22-0001-R Review of 311 Complaint Process

The City of Albuquerque (City) operates a 311 Communications Center where constituents can call in for information, report matters, or file complaints. All calls are documented in the CRM system. Calls requiring additional assistance are referred to the appropriate department and sometimes to the Office of Inspector General (OIG). The OIG initiated a review to gain an understanding of the process utilized by the 311 Communications Center to determine if duplication of efforts by the City departments and the OIG can be mitigated while ensuring that all complaints of fraud, waste, or abuse are appropriately referred to the OIG for assessment and investigation.

22-0064-C Alleged Retaliation for Participating in an Investigation

The Office of Inspector General (OIG) received a complaint alleging retaliation, in the form of reassignment to a different supervisor and requiring office relocation to a smaller space, as the result of participation in an investigation conducted by the OIG and a private investigation firm regarding time card fraud.

22-0022-C Aviation Department, Waste of City Resources

The Office of Inspector (OIG) received an anonymous complaint regarding two separate investigations into the same matter; one investigation being conducted by the City's OIG and the other being conducted by a private investigations firm. The complainant feels it is a waste of taxpayer money when the City has investigators.

21-0101 Report AWD Multiple Complaints

A news story published on December 20, 2021, alleged that that Animal Welfare Department (AWD) violated its own policies in the matter of the adoption of an intact dog to an officer with the Albuquerque Police Department (APD). On December 21, 2021, the OIG received an email defining numerous complaints regarding AWD. The email contained six (6) allegations of violations of City ordinances and abuse by the AWD.

21-0058 Open Space Time Card

An anonymous complaint was received through the Inspector General hotline regarding an employee at the Parks and Recreation Department allegedly committing Time Card Fraud.

21-0004-R AWD Review

The Office of Inspector General (OIG) conducted a review into past investigations involving the Animal Welfare Department (AWD). The OIG looked at all AWD investigations from 2015 through 2021, focusing on the OIG’s observations, assessments and findings during each of the investigations. The purpose of this review was to try and determine if there were any trends or similar issues that continued to resurface.