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Pharmacy Benefits

Information about pharmacy benefits for City of Albuquerque employees and participating entities.

OPTUM PHARMACY BENEFIT MANAGER

Get smart about prescriptions.  Optum's online tools make it easy

  • My prescriptions — See your current prescriptions along with information about how to use them and possible side effects.
  • Price a drug — Search your current or new medications to see costs at pharmacies near you. If you’re taking a brand-name drug, you can also see prices for generic options.
  • View my claims — See which prescriptions you’ve filled and how much you paid.
  • Pharmacy locator — Search for network pharmacies near you — or find a pharmacy when you’re traveling.

Getting Started Website: https://welcome.optumrx.com/standard/getstarted

  • FAQ's, checklists, and terms to know

Portal for Optum:  www.optumrx.com

Portal for Premium Formulary: https://www.optumrx.com/oe_htctpremium/landing

  • Includes formulary list and network pharmacy look up tool

Drug Tiers

Temporary Pharmacy ID Card

Optum Contact Information:

  • Member Services: 1-800-372-8563
  • Hours of Operation: M-F 8am-8pm CST
  • Hours of Operation as of June 3rd: Open 24/7