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Gateway West

Information about Gateway West, formerly known as Westside Emergency Housing Center, which is open 24 hours a day, 7 days a week

Men, Women, and Couples Welcome

Gateway West, located at 7440 Jim McDowell NW,  is the City’s largest shelter and serves an average of 600 people per night, with cold winter nights bringing in more than 700 people. 

The shelter offers a safe and welcoming environment to men and women experiencing homelessness in Albuquerque. 

The center is open year-round, offering meals, a warm bed, and secure under-bed storage.  

Shuttle service is provided daily.

Big Changes at Gateway West

Chicanos Por La Causa (CPLC) has officially transitioned into its new role operator of Gateway West. 

The regionally-based provider says as the new Operator, they are incorporating their values including prioritizing pathways to housing, and a belief that everyone deserves to live a meaningful life with dignity.  

In addition to managing operations at Gateway West, CPLC is beginning to offer case management for residents up to 59 years old. 

Sierra Health Care is currently providing case management services to senior citizens. 

Renovated Dorms

The City of Albuquerque is renovating all dorms at Gateway West, including new beds, secure under-bed storage, and laundry services.

Photo of blue beds at Renovated Gateway west

Pick-up and Drop-off Schedule

Click for Table Summary

Find your bus in the first column then read to the right to find specific stops in the second column and times of stops in the third and fourth columns.. 

Bus Bus Stops Depart Gateway West Depart for Gateway West
Wells Park Area Bus NE Corner of Indian School and 1st NW Monday to Sunday: 6:00am, 7:00am Monday to Sunday: 3 p.m., 4 p.m., 5 p.m., 6 p.m., 7 p.m., 8 p.m.
Hope Works Day Shelter
(1201 3rd NW)
Monday to Friday: 6:00 a.m., 7:00am
Saturday & Sunday: No Drop Offs at this stop
Monday to Friday: 3:15 p.m.
Saturday & Sunday: No Pick Ups from this stop
The Rock at Noonday (2400 2nd NW)

Monday to Friday 8:30 a.m.

No return service from this stop
International District Bus Stops First Nations Community HealthSource (5806 Zuni SE)

Monday to Saturday: 6 a.m. 

Sunday: 7:30 a.m.

Monday - Sunday: 6:00 p.m.
God's Warehouse (8011 Central NE)

Monday to Saturday: 6 a.m. 

Sunday: 7:30 a.m.

Monday - Sunday: 6:15 p.m.
State Of The Heart Recovery (203 California NE)

Monday to Saturday: 6 a.m. 

Sunday: 7:30 a.m.

No return service from this stop
  • Emergency situations: Please call supervisor phone lines below
  • All times are approximate and may change due to weather or unforeseen circumstances.

Shelter Contact

Main telephone number: 505-839-9193

For information about other local shelter resources, including housing programs, food, shower, and clothing resources call 505-768-HELP(4357).

Download: Bus Schedule Flier for Printing