Copyright, Disclaimers & Legal Information

Updated Dec. 18, 2023

The City of Albuquerque website is managed by the Department of Technology & Innovation with the cooperation of all City departments. Website policies are determined by the Information Systems Committee. City departments maintain their perspective website content and appropriate contacts are listed on all City web pages for more information on a particular topic. For further questions, please contact: [email protected].

The City of Albuquerque, New Mexico.

All rights reserved. The City of Albuquerque (unless otherwise indicated) either owns the intellectual property rights in the underlying HTML, text, images, audio/video clips, and other content that is made available to you on this site, or has obtained the permission of the owner of the intellectual property to use such content on this site. If you are the owner of intellectual property used on this site and you believe that it is being used without your permission, please see Digital Millennium Copyright Act Information.

The City of Albuquerque grants you a limited license to display on your computer, print, download, and use the underlying HTML, text, images, audio/video clips, and other content that is made available to you on this site, for non-commercial, personal, or educational purposes only, provided that:

• you agree that the City of Albuquerque is not liable for the use of this limited license;
• you do not modify any content;
• you include with and display on each copy the associated copyright notice and this limited license.

No other use is permitted without the express written permission of the City of Albuquerque. Nothing in this notice confers any right in any copyright of the City of Albuquerque or other copyrighted content provided on this site.

• Privacy Statement
• Cognos
• Mobile Application
• WiFi Access Terms & Conditions
• Security
• Choice/Opt-Out
• Correct/Update
• Translation Tool
• Accessibility Statement
• Accessibility Feedback

Disclaimer

The City of Albuquerque makes no representation about the accuracy, completeness or suitability of the information contained in the materials published on this site for any purpose. All such information is provided "as is" without warranty of any kind. The City of Albuquerque hereby disclaims all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall the City of Albuquerque be liable for any special, direct, indirect, consequential or incidental damages or damages whatsoever resulting from loss of use, data or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from this site.

Some of the links on this site may lead to resources outside of the City of Albuquerque municipal government. The linked sites are not under the control of the City of Albuquerque and the City has not reviewed or investigated in any way the information at such linked sites. The City makes no representation or warranty as to the contents of any linked site or any link contained in a linked site. The City of Albuquerque is providing these links only as a convenience, and the inclusion of any link does not imply endorsement, representation or warranty by the City of Albuquerque.

Viewers should not assume from the availability of the following information that the affairs of the City and its programs have not changed since the date of this information. The City does not hereby obligate itself in any manner to periodically or otherwise update this information.

The City is not, by the information on its website, offering any bonds or other securities, nor soliciting an offer to buy any securities. This information is not to be construed as any description of the City or its programs in conjunction with any offering of bonds or securities of the City. Such offerings are only made pursuant to the appropriate official statements of the City.

Communications made through the electronic mail and/or messaging capabilities including text messaging of this site shall in no way be deemed to constitute legal notice to the City of Albuquerque or any of its agencies, officers, employees, agents or representatives, with respect to any application or existing or potential claim or cause of action against the City or any of its agencies, officers, employees, agents, or representatives, where notice to the City is required by any Federal, state or local laws, rules, or regulations.

Privacy Statement

The City of Albuquerque has created this privacy statement to demonstrate the City's firm commitment to privacy. The following information explains our policy regarding any personal information you may supply to us when visiting the following domains: cabq.gov, cabq.net, cabq.info, albuquerque-nm.gov, ci.abq.nm.us, ci.albuquerque.nm.us, rgv.lib.nm.us, nmcjnet.org, abcucc.net, apdonline.com.

The City of Albuquerque records your Internet Protocol (IP) address when you visit its sites and/or servers. The City of Albuquerque web site(s) archives web server log files in order to create aggregate statistical reports, detect errors at its web site(s), and for security purposes. Aggregate reports about web site visitors are generated. The City of Albuquerque does not release any information about the collection of Internet Protocol (IP) addresses to any third party. Users are cautioned that this information may nevertheless be subject to disclosure to any New Mexico citizen under the New Mexico Inspection of Public Records Act (Section 14-2-1 et seq. NMSA 1978) or pursuant to a court order.

At certain areas of the City of Albuquerque web site(s), you may be asked to provide personal information, including, but not limited to:

• your name;
• your electronic mail address;
• your postal mailing address;
• your home and/or work telephone number(s);
• your date of birth.

The City of Albuquerque requests this personal information for purposes of correspondence or for conducting City business. The City of Albuquerque does not share this personal information with anyone outside the City of Albuquerque nor disclose personal information to any third party. Users are cautioned that this information may nevertheless be subject to disclosure to any New Mexico citizen under the New Mexico Inspection of Public Records Act (Section 14-2-1 et seq. NMSA 1978) or pursuant to a court order.

Cognos

By using Cognos Reporting you agree to the following: The information accessed through this web site provides visual display of data for your convenience. Every reasonable effort has been made to assure the accuracy of the associated data. The City of Albuquerque makes no warranty, representation or guaranty as to the content, sequence, accuracy, timeliness or completeness of any of the data provided herein. The user of these applications should not rely on the data provided herein for any reason. The City of Albuquerque explicitly disclaims any representations and warranties, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose. The City of Albuquerque shall assume no liability for any errors, omissions, or inaccuracies in the information provided regardless of how caused. The City of Albuquerque shall assume no liability for any decisions made or actions taken or not taken by the user of the applications in reliance upon any information or data furnished hereunder.

Mobile Application

The City of Albuquerque is using SeeClickFix, an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that users to report non-emergency related issues. SeeClickFix can be used via the web on a desktop computer, laptop, mobile phone, or tablet. SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.

WiFi Access Terms & Conditions

The City of Albuquerque Wireless Internet Access is not intended for tenant, vendor or business use and should not be used for business processes. The City of Albuquerque is not responsible for any impact to or interruption of business resulting from the use of the Wireless Internet Access. The City of Albuquerque is neither responsible nor liable for any viruses or other contamination of your system nor for any delays, inaccuracies, errors or omissions arising out of your use of the Wireless connectivity provided or with respect to the material or hyperlinks available via these connections. The wireless connectivity provided and all materials contained on it are distributed and transmitted "As is" without warranties of any kind, either expressed or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The City of Albuquerque is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the Wireless Internet Access system and/or the materials contained on the site whether the materials contained on the site are provided by the City of Albuquerque, or by a third party. The City of Albuquerque does not monitor or collect personal or usage information, and does not have complete control over information accessed through the Internet and cannot be held responsible for its content, presentation, or use. Any restriction or monitoring of a minor's access to the Wireless Internet Access is the sole responsibility of the parent or guardian. The City of Albuquerque is not responsible for the content, quality, or accuracy of any off-site materials referenced or linked by use of the wireless connectivity provided, or for any damage which may occur as a result of linking to those sites. All users are expected to use the City of Albuquerque Wireless Internet Access in a legal and responsible manner, consistent with the business and informational purposes for which it is provided. Users should not violate federal, New Mexico or local laws, including the transmission or receiving of child pornography or harmful material, fraud, or downloading copyrighted and trademarked materials.

Security

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control.

Choice/Opt-Out

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service:

• E-mail [email protected]
• Fill out our website feedback form

Correct/Update

This site gives users the following options for changing and modifying information previously provided:

• E-mail [email protected]
• Fill out our website feedback form

Translation Tool on cabq.gov

The City of Albuquerque offers translations of the content on cabq.gov through the Google Translate web translator (translate.google.com). Because Google Translate is an external website, the City does not control the quality or accuracy of translated content nor the process by which contributed translations are incorporated into the Google web translator. This may result in inaccurate translated text, or other errors in images and the general appearance of translated pages. However, you can report incorrect or substandard translations to Google.

The official text of content on cabq.gov is the English version found on this website. If any questions arise related to the accuracy of the information contained in the translated text, refer to the English version on this website, it is the official version.

Accessibility Statement

The City of Albuquerque’s commitment to accessibility for everyone includes making the City’s website more accessible. The City’s efforts are to ensure the functionality and content on its website are accessible to all users.

The City’s ongoing accessibility effort aims to conform to the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines not only help make web content accessible to users with sensory, cognitive, and mobility disabilities, but ultimately to all users, regardless of ability.

The City’s ongoing accessibility efforts work toward making cabq.gov as accessible as possible. The City of Albuquerque welcomes comments on how to improve the site’s accessibility for users with disabilities. Please see Accessibility Feedback below for information on how to contact us.

Accessibility Feedback

If you have a problem while using our website, please email us at [email protected] and provide: (1) the URL (web address) of the material you tried to access; (2) the problem you experienced; and (3) your contact information. You may also fill out our website feedback form. We will attempt to provide the information you need and try to resolve any other problems.